Refund Policy

1. The guarantee

Every subscription comes with a 7-day money-back guarantee. If you tell us within seven days of your purchase that the service is not right for you, we refund what you paid in full.

You do not have to explain your reasoning, and nobody will try to talk you out of it.

2. How to claim it

Message us on WhatsApp or Telegram with your order ID and say you want a refund. That is the whole process. We confirm it on chat and start the refund the same day.

3. How long it takes

We send the money back the same day we confirm. How long it takes to reach you depends on the method you paid with — card refunds usually take 3 to 10 working days, bank transfers 1 to 5, and crypto is typically same-day.

4. When it does not apply

• After seven days from the purchase date.
• Where credentials were shared publicly or resold, which is a breach of the terms.
• Where the problem is your internet connection and you decline the help we offer to diagnose it.

Outside those cases we would rather refund you than keep an unhappy subscriber.

5. Before you ask for one

Most refund requests we get are actually setup problems, and most of those take a few minutes to fix on chat. It costs you nothing to ask first — and if it does not get fixed, the seven days still stand.

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